Digital transformation is now happening at a monumental pace, and dependence on technology is growing to new heights. In fact, the...
Archive
KEYWORD "Client Experience" - 24 RESULTS
13 November 2023
From: Breaking News
In the fiercely competitive property industry, staying ahead of the game is essential for thriving and achieving success. That's where the...
30 June 2023
From: Sponsored Content
Sales progression service ASAP has launched a new anti-money laundering (AML) product to help agents comply with due diligence requirements and...
20 April 2023
From: Breaking News
Hearing a lot about integration and wondering what it all means for your firm? Don’t panic. Take a look at what Paul...
13 April 2023
From: Breaking News
PropTech has seen a surge in uptake over the last few years for several reasons – be it the Covid-19 pandemic...
13 November 2021
From: Features
The recent stamp duty holiday and the subsequent conveyancing logjam this triggered has acted as a wakeup call for the industry....
25 September 2021
From: Features
The property sector is in the middle of a boom and demand is high. Last week’s announcement that the stamp duty...
10 March 2021
From: Features
The last few months have seen property agents work hard to continue delivering quality client communications and maintain an increasingly digital...
23 January 2021
From: Features
It’s no secret that the recent pandemic has forced more businesses to operate remotely, but the shift for estate agents has...
18 November 2020
From: Features
Firstly, let’s get the obvious out of the way. Lockdown 2, as it’s being known, is now with us, but fortunately...
07 November 2020
From: Features
Midlands regional chain Andrew Grant, which last year closed some branches as it moved to a ‘hub’ structure, appears to have...
22 June 2020
From: Breaking News
It’s official – the property market is back open for business. Estate agents have started to unfurlough staff and many are...
10 June 2020
From: Features
Why should agencies leave voicemail in the last decade and make 2020 the year to invest in a more modern solution? Voicemail...
22 February 2020
From: Features
Six common ‘crimes of modern-day call handling’ are blighting UK estate and letting agencies and hampering their growth, reputation and profitability. These...
18 January 2020
From: Features
Outsourcing important business functions such as marketing, HR and IT to attract cost savings, leverage expertise and gain greater competitive advantage is...
14 December 2019
From: Features
Virtual tours are a compelling way of enhancing a property’s potential through online marketing, increased transparency and efficiency for agents, and...
27 March 2019
From: Features
When it comes to building online reputation, Google is king. It is estimated that over 90% of consumers Google a business before...
19 January 2019
From: Features
Over the past year I've had so many conversations with agents telling me how they feel that offering a premium customer...
15 December 2018
From: Features
And now, as if the friction between property and PropTech wasn’t difficult enough, estate agents are turning on estate agents. We are...
14 February 2018
From: Breaking News
To give you a nice distraction from the post-election madness, here’s an interview with Charlie Wright, founder of CIELA (or The...
10 June 2017
From: Features
The man behind fledgling trade body The Charter for Independent Estate and Letting Agents (CIELA) says that public misunderstanding of the...
09 June 2017
From: Breaking News
Technology has been continuing to shape the way estate agents manage their customer service offering for years. It’s now a completely...
17 December 2016
From: Features
Here are the top letting agents in Britain who go above and beyond to help their customers, as voted for by...
10 May 2016
From: Features
ESTATE AGENTS are still missing too many tricks when it comes to one of the most important elements of their business...
